Buying a new car is not always accompanied only by positive emotions. Unfortunately, there are times when you have to think about the return of money made as an advance payment for a new car (for example, Hyundai). Since not everyone has a legal education, it is better to draw up a approximate plan of your actions before going to the dealer center in advance.
We read the contract
First of all, it is necessary to carefully study the contract and figure out what the money entered is – a pledge or prepayment. The deposit (deposit) is ensuring the conclusion of the contract of sale, and it is not so easy to return. If the money is made as a pledge or deposit, it is better to contact professional lawyers. With a prepayment (or advance), everything is easier: it is only a confirmation of the intention to conclude the main contract of sale in the future.
How to return an advance payment
If it is necessary to return the advance, the following actions must be performed:
Contact the dealer center with a written statement on the return of advance money;
in case of refusal, demand an official response from the leadership of the dealership;
Even if there was no official answer, on the same day when an oral refusal was received to return the prepayment, or submit to the Center for the Protection of Consumer Rights to receive detailed consultation and assistance in drawing up a statement of claim to the court;
If necessary, hire a competent lawyer to resolve this issue in court.
The main thing is to remember that the dealer does not have the right not to return the prepayment paid for the new car (the same Hyundai), so it is necessary to act confidently and firmly. No need to despair and give up, the law is always on the side of the deceived consumer.